Ascendant Gaming LLC Privacy Policy

Effective date: August 22, 2026

Ascendant Gaming LLC ("Ascendant Gaming," "we," "our," or "us") operates ascendantgamingllc.com and publishes games and related services, including Shapebound Lab, Aetherforge, account systems, cloud saves, support tools, events, tournaments, guilds, rewarded ads, and in-app purchases. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices players and website visitors have.

This policy applies to Ascendant Gaming websites, games, apps, support systems, cloud services, and related online services that link to this policy. A game may also have a game-specific privacy notice when that game uses additional features or data practices.

Games Covered

This policy covers Ascendant Gaming LLC websites and current release-track games, including:

• Shapebound Lab
• Aetherforge
• Anomaly Ascension
• Monsterbound
• Dungeonbound
• Pursuit Protocol

It also covers shared Ascendant Gaming services used by those games, including account sign-in, cloud saves, support tickets, in-game mail, live events, tournaments, guild systems, purchases, rewarded ads, and player safety tools.

Contact

Ascendant Gaming LLC
Website: https://ascendantgamingllc.com
Support: support@ascendantgamingllc.com

Information We Collect

Website Information

When you visit our website, we collect standard technical information needed to operate, secure, and improve the site, including:

• IP address, browser type, device information, operating system, approximate location, language, pages viewed, referring pages, and timestamps.
• Contact form or support form information you submit.
• Cookie, analytics, security, and hosting information used by our website provider and service providers.

Account And Sign-In Information

Our games use platform sign-in and account systems, including Apple Sign In and Google Sign In where supported by the game. We collect:

• Apple Sign In or Google Sign In account identifiers.
• Email address and profile information shared by the sign-in provider.
• Player ID, display name, account creation date, authentication state, session state, and device/session lock information.

Gameplay And Cloud Save Information

We collect and store gameplay information needed to operate our games and preserve progress, including:

• Cloud saves, local/cloud sync state, save version, and restore history.
• Player level, currencies, upgrades, unlocks, missions, events, rewards, claims, cooldowns, run history, achievements, cosmetics, inventories, and other progression data.
• Tournament, guild, leaderboard, event, mission, mail, support, and live configuration records.
• Anti-cheat, fraud-prevention, security, audit, and suspicious activity records.

Purchases And Entitlements

Our games use Apple App Store and Google Play for in-app purchases. We do not receive full payment card numbers.

We collect and store purchase-related records needed to validate and grant purchases, including:

• Product ID, transaction ID, order ID, receipt or purchase token, or a secure hash of that token.
• Platform, purchase time, purchase status, refund/revocation status, entitlement state, and purchase ledger records.
• Currency packs, No Ads entitlements, event passes, milestone passes, bundles, cosmetics, and other purchased content.

Ads And Rewarded Ads

Our games use Google AdMob for rewarded ads. Rewarded ads are ads players choose to watch in exchange for in-game rewards.

Google AdMob and the Google Mobile Ads SDK collect or receive data such as:

• Device identifiers and advertising identifiers.
• IP address, approximate location, app interactions, ad interactions, diagnostic data, crash data, device information, and consent status.

Ad delivery, measurement, fraud prevention, and personalization are handled by Google and its advertising partners. Google's advertising information is available at https://policies.google.com/technologies/ads.

Support, Mail, And Communications

When you contact support, submit a ticket, reply to a message, or use account help tools, we collect:

• Player ID, account email, contact details, ticket content, staff replies, ticket status, timestamps, and relevant account/game information.

We use in-game mail, support replies, website notices, account notices, and store/platform notices for account, support, purchase, reward, security, service, and game update communications. We do not use player account email for unsolicited marketing emails.

Social And Shared Features

Our games include shared features such as guilds, guild chat, names, applications, rankings, leaderboards, tournaments, and community systems. We collect:

• Player names, guild names, chat messages, applications, roles, membership records, rankings, score submissions, moderation records, and shared content submitted through these features.

Other players can see information you post in shared game spaces.

Device, Diagnostic, And Security Information

We collect:

• Device type, operating system, app version, language, region, time zone, screen size, performance data, error logs, crash reports, network status, request timing, IP address, auth events, and security logs.

We use this information to operate services, fix bugs, secure accounts, detect abuse, prevent cheating, and improve reliability.

How We Use Information

We use information to:

• Operate websites, games, accounts, cloud saves, support, events, tournaments, guilds, mail, ads, and purchases.
• Save, restore, sync, and recover player progress.
• Validate purchases, restore purchases, grant entitlements, handle refunds, and maintain purchase ledgers.
• Provide rewarded ads, No Ads rewards, ad cooldowns, and fraud prevention.
• Manage live configuration, rewards, progression, balances, missions, events, tournaments, guilds, and leaderboards.
• Respond to support tickets and account requests.
• Detect cheating, fraud, duplicate claims, unauthorized access, exploit behavior, and service abuse.
• Maintain backups, audit logs, security logs, compliance records, and service reliability.
• Comply with legal, tax, accounting, platform, store, and regulatory requirements.

How We Share Information

We do not sell player account data.

We share information with:

• Cloud hosting, database, authentication, security, analytics, support, and infrastructure providers.
• Apple App Store and Google Play for sign-in, purchases, refunds, restores, app distribution, and platform compliance.
• Google AdMob and Google advertising partners for rewarded ads, ad delivery, measurement, fraud prevention, and personalization where allowed.
• Customer support and operational providers that help us respond to player issues.
• Legal, regulatory, accounting, tax, platform, or security parties when required to comply with law, enforce our terms, protect players, or protect our services.

Third-party services process information according to their own terms and privacy policies.

Cookies, SDKs, And Similar Technologies

Our websites and games use cookies, local storage, software development kits, device identifiers, advertising identifiers, and similar technologies to operate accounts, cloud saves, ads, purchases, analytics, security, fraud prevention, and preferences.

Device and platform settings control advertising identifiers, tracking permissions, notification permissions, and certain privacy choices.

Player And Visitor Choices

You can:

• Request access, correction, export, or deletion of account data from a supported game's in-app account controls or at https://ascendantgamingllc.com/account-deletion.
• Report or block other players through supported in-game safety controls and contact support for additional help.
• Review or change advertising consent choices through supported in-game privacy controls and device or platform settings.
• Change ad personalization and tracking settings through your device or platform settings.
• Use supported platform controls for Apple Sign In, Google Sign In, App Store purchases, Google Play purchases, family controls, and advertising identifiers.
• Contact support for account, purchase, data, or safety questions.

Deleting an account removes or de-identifies cloud saves, progression, guild membership, social content, and account-linked entitlements except for limited records retained for legal, security, anti-fraud, accounting, support, or platform compliance reasons.

Data Retention

We keep data for as long as needed to operate our websites and games, provide accounts and support, restore purchases, prevent fraud, maintain security, comply with laws, and resolve disputes.

Typical retention categories:

• Account and cloud save records: retained while the account is active.
• Purchase and entitlement records: retained for restore purchases, refunds, accounting, fraud prevention, and platform compliance.
• Support tickets: retained as needed to resolve support issues and maintain account history.
• Guild/chat/moderation records: retained as needed for community safety, support, and enforcement.
• Audit/security logs: retained as needed to protect the service and investigate abuse.

Children And Age Eligibility

Ascendant Gaming games and websites are not directed to children. Individual games can require a higher minimum age; Aetherforge is intended only for players age 18 or older. We do not knowingly collect personal information from children under 13. Contact support@ascendantgamingllc.com when you believe a child provided personal information without appropriate consent, and we will take appropriate action.

Platform, region, and store-rating age gates, parental consent controls, and child-directed restrictions are configured where required before launch in that region.

International Transfers

Information is processed in the United States and other countries where we and our service providers operate. These countries can have privacy laws different from your country.

Security

We use reasonable technical and organizational measures to protect information, including authenticated cloud access, server-side validation for sensitive rewards and purchases, audit logs, access controls, and backup practices. No online service can guarantee perfect security.

California, EEA, UK, And Other Privacy Rights

Depending on where you live, you have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You also have rights related to consent and targeted advertising in some regions.

To make a privacy request, contact support@ascendantgamingllc.com. We verify your account before completing account-specific requests.

Changes To This Policy

We update this Privacy Policy when our websites, games, services, providers, laws, or platform requirements change. We update the effective date and notify users through the website, in-game mail, store listing, or other reasonable methods.